Meeting Notes

Management (Chad):

• we've got sunny weather in store this week

• this week is also looking busy, so focus on execution: do everything with 100% excellence

• we have a new employee who will be located in Anderson at the front desk, Lynn Smith

Training (Thomas):

• you'll see Lynn in the Charlotte office this week and the first two days of next week, so introduce yourself

• for Wednesday's meeting: what are the things we do to drive business to us? What makes people decide to call us?

Service (Nathan):

• business is about to pick up for the season, so stay on your toes

• W.I.G. Update:

  • currently sitting just under 2300 openings

  • the best thing to do is to ask on jobsites whether there are any other doors we can look at

• Fuel Gauge:

  • currently at $44k this month, which is below where we want to be

  • 18 days left in the month, so we'll need to average $12-13K per day

• make sure we're providing excellence

Projects (Mike):

• door repair/replacing doors and hinges at Selwynn Ave

• Jordan and Scotty will be working on a rekey at 401 McDowell on a bunch of exterior and interior doors

• LOCKS Review - Latch, Open, Close, Key, Structure

  • we've been getting a lot of calls that imply not everyone is doing LOCKS

  • if you're driving a Loc-Doc van, that's doing your job

  • any questions call Mike

Access (Andrew):

• two people are going to Chapel Hill to look at a possible panel replacement

• otherwise they're taking care of service work around Charlotte

• Andrew is around if you need him

Anderson (Josh):

• on the access side:

  • service work

  • an access control project Mike working on

• in the shop:

  • working on some bikes

  • looking forward to about a potential door survey for Anderson County buildings, which would be about 40 buildings

• also excited to welcome their new team member

• locksmith work was slow last week, but a couple quotes got approved and they're waiting on parts

Purchasing (Sam):

• they got some projects in last week and are working on getting them out

• give them a call - getting those openings done this year means getting jobs done on the first trip out