Product Solutions

This decision tree guides us through assessing customer needs to recommend the most appropriate protected key system from our portfolio.

Start Here

1. How was the Customer Lead Generated?

• A. Manufacturer Sales Rep

• Action/Implication: STICK WITH THE SYSTEM THEY'VE ALREADY STARTED SELLING unless there is an obvious conflict (e.g., system doesn't meet critical client requirements).

• Crucial Step: DISCUSS WITH THE SALES REP BEFORE PROCEEDING with an alternative recommendation.

If you run into a Lori brand Residential Mortise Lock (pictured below), commonly found at Sterling HOA: 2445 Selwyn Ave.

These locks are discontinued, and we have found the best replacement for these is the Emtek 3502 Memphis Mortise Entrysets (pictured below). We can purchase these with matching levers and finish.

When we cut Medeco keys, or any high security keys, do they need to be stamped and serialized or is it just depend on the customer? Also when keys are serialized how do we keep track of the keys we have cut and what blind code they belong to?