Customer Interactions

Here are some actual submissions from our meeting on 10/7/20! When you have additional suggestions, please post them in the comments below. (Thanks @Erin Maness for typing these up!)

• installed video intercoms at front doors of offices where people work alone or late

• implemented key control (knowing who has copies of keys in companies with high turnover)

• provided organization of key records with OMS after a master key was lost

• prevented a lost janitorial master from working doors in a building

• repaired damaged doors and locks

• helped secure a pool that was only closed by an interior latch that could be reached from the outside

• provided a way to stream meetings online for companies that had to go digital for the pandemic

• provided a new system with a master that let security get across the building faster

• brought buildings up to fire code

• installed touchless openers to reduce spread of germs

• implemented methods to prevent a door from being propped open

• allowed someone to go about their work with less interruption by installing a remote unlock at their desk

• replaced a system that was hosted on a server that frequently crashed with Brivo which is cloud-based

• replaced old, cheap doors in order to provide more security and better insulation

• increased security at a school that had previously been open for anyone to enter

• repaired a door that the fire department had had to destroy during a rescue

• repaired glass that was destroyed during a break-in