September 25, 2020
I'm overwhelmed this week.
There is so much to share, but I'm trying to keep these weekly reports simple and digestible.
Book Club! Starting October 8!
We've talked about Customer Service, we've talked about Solving Customer Problems and offering the better solution!
@Brandon Clark and @roman.klimenko both provided Medeco solutions for customers! Thanks to both of these guys for sharing their wins and posting them in the Google Chat threads! Both of these wins started with 2 simple things.
Actively Listening to the Customer's needs
Asking a question!
Great work!
The Lab launched an App!
On Saturday, @Lucas Ward was able to share the work he and @Erin Maness have diligently been working on for the past several months. Lucas shared with me that this app really came to life between March and now - he said, this app is a result of the pandemic!
We were honored to participate in the Security Pro Supply Virtual Trade show with over 2,200 registrants! The booth was busy all day and there were lots of questions and people signing up!
You can watch the video here: