Monday, August 3rd Conference Call
CHAD
-today is his first day in the Anderson location
-it's also the first day with our two new team members
-focus on centricity - we're all working together as one organiziation in two areas
-Josh, Michael, Joe, and Nan will be mainly working in SC
-EBS is another extension of Loc-Doc and we're one team, not two teams in competition with each other
-remember: there'll be some struggles and frustrations and a lot of learning as we get used to the new setup, so it's up to all of us to be patient
THOMAS
-reflect on the ways in which our methods of communication are changing:
how we communicate as a team across our two locations
how we communicate to our customers while being mindful of the pandemic
-please turn your camera on during the Wednesday Morning Meeting
MIKE
-a couple rekeys this week
-a couple door projects
-waiting on a piece of glass for a door replacement for Hawthorne
-Jordan and Adam are working on a rekey for Southminster today and tomorrow
-Mike is always available by phone
ANDREW
-Accesso is still rolling along: made good progress last week
-small install this morning
-Genadiy and Eric Spear will be there
-Andrew Moody is going to Anderson for the day but plans to stay in Charlotte the rest of the week
-he'll be off Friday, so please finish your business with him before then
SAM
-Sam will be in Anderson on Wednesday, so see William in his stead if you need parts then
-ordering parts from an outside distributor goes through Sam; William is counter/inventory/local suppliers
-Sam is available by phone whether he's in Charlotte or Anderson
NATHAN
-our fuel gauge from last month fell short: as of this morning we're $1500 short of our July goal
-there are 21 working days left in August, which include large projects like Accesso and Gaston County schools
-$120k on order / in progress currently
-stay focused on the things in our control, like refined quality and communication with customers in advance (if a customer doesn't answer a phone call, then email them)
-make sure to keep the Site Visits updated so Customer Service knows what's going on if the customer reaches out to them
-continue to be safe on jobsites: wear masks, wipe down doors/gates, stay safe on the roads, and take time to drive safely