Monday, February 22nd Conference Call
Management (Chad):
What can we focus on to set us apart that will ensure that we aren't losing big jobs to our competitors?
Helpful and friendly communication at every level.
Providing the fastest response and turnaround time.
Making sure our priority is solving people's problems.
What can we do to level ourselves up in these areas?
Training (Thomas):
Scotty will be in training with Thomas in the training area, around the office, out on site visits
Wednesday's meeting an open forum
f you have questions, problems, solutions, bring those with you
be engaged - a lot of the changes we make happen based on the outcome of open forum days like this
Service (Nathan):
we have lots of work to do and only one week in which to do it
WIG Update: we've serviced just over 1800 openings, approaching the 2K mark
whenever you're onsite, ask the customer if there are other openings, gates, doors we could look at
Brandon Clark got a shoutout from a customer for doing that recently
try to get work done same-day
Fuel Gauge: we're currently at $137K with $40K at the office and $155K on order
be careful in this bad weather
go above and beyond to be safe on the roads
Projects (Mike):
wrapping up some little projects and a few more coming in
looking forward to bringing Scotty onto the project team
rekeys coming up over the next couple weeks
if you have any questions, need any troubleshooting or tech support, reach out to Mike
Access (Andrew):
working on a project at Carpenter Industries
finally finishing up 1315 this week
give Andrew a call or text if you need him
Anderson (Josh):
small jobs around Anderson and at the shop
catching up on service calls from last week
Purchasing (Sam):
nothing new from purchasing, but...
continue to try to complete your jobs same day
call William if you need parts same-day from a supplier or the warehouse