Monday, August 31st Conference Call
CHAD
-focus on outrageous kindness:
-think about a time you had terrible customer service
-you either make a big Karen stink about it or you say nothing but decide never to go back
-think about a time you had amazing customer service
-we at Loc Doc want to provide that amazing service for our customers
NATHAN
-only $15K short, today is the last day
-$5K already in progress
-techs: monitor and eliminate warranty calls
-communicate, focus on details
ANDREW
-is better looking than Mike
-Accesso closed out on Friday (huge shoutout to them for busting their tails on it)
-storms will be coming through most of the day, watch your following distance and drive safe
SAM
-William is back
-Sam is heading down to Anderson for today and tomorrow, but is available if you need to call him about parts