Meeting Notes

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Management (Chad):

billable hours last week
focus on Outrageous Kindness
- treat your family, team members, and customers better than you want to be treated

Wednesday will be a breakout week
- techs will be with Thomas in the locksmith shop
- everyone else will be with Chad in the main meeting room

check if you need an oil change and enter the request today
- the person who does them will be at the Charlotte office Wednesday
Levi is out this week, so reach out to Adam or Nathan if you need something customer success related
Wildly Important Goal:
- we've surpassed 5500 openings (30% of the way to our goal; 43% of the year has passed)
Fuel Gauge:
- currently just under $41K for the month with 18 working days left
  - we need to average $13-14K a day to hit the goal; we're short but could catch up
  - try to average 4 billable hours per tech per day
don't forget: your vehicle has your employer's name and phone number on it, so drive safely

Scotty will be on some small rekey projects today
Dylan & Roman are returning to Sunfiber for a large door project
- getting some openings completed
- doors should be in this week so the project can be closed out
preparing for the Dorchester project, which will start June 21st
call Mike if you need anything

one door access control system install at Mallard Creek STEM Academy
taking care of service work
Christopher is out sick, so ask Andrew if you need something Christopher would do

lots of Dorchester parts are coming in and space is limited: if you're bringing parts back, be intentional about letting people know where you're putting them
if you need parts same-day, call Purchasing to see if they can be sourced locally or are already at the warehouse

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