Wednesday, September 30th Team Meeting
A few weeks back Kevin mentioned not raising the bar but being the bar. The way that we do that is by creating good habits, then remaining consistent in those habits until they become discipline.
Bonus Update: Profit-sharing bonuses will be out Friday from the month of August. Check the info on your scorecard to find feedback on areas where you can improve.
Annual Process Review
Working, needs improvement:
when trying to select a key for an opening, you can't search for a specific key within a masterkey system
stock of Medeco cylinders
"name your price" tool - let prices can be calculated in the field
replacement inventory (finding small parts)
current location of checked-out tools
pictures of techs and vans onsite
better scorecard for progress through the month
Broken, needs to be fixed:
change orders
cut key counter
protected key authorization
online payments
confirming scope of work between approval and ordering
pinning kit check-in process
line items for large quotes
offline mode for door surveys
Missing, needs to be added:
stock of matching doors and frames
training videos
training request list/form
van cleaning schedule
Confusing, needs to be clarified:
team website - not getting used enough or communicated about
visibility of notes that aren't just for a Site Visit
pinning kit check-in process
tech dashboard for progress
changes on line items